Sales Internship | B2C

Sales & Lead Conversion ● Handle direct guest inquiries via phone, email, chat, and social media.

● Convert inbound leads into confirmed bookings for Moustache properties.

● Upsell additional services such as activities, experiences, and upgrades.

Customer Relationship Management ● Build strong relationships with repeat guests and travel communities.

● Ensure quick responses and personalized service for each guest.

● Maintain a high level of guest satisfaction and address feedback proactively.

Coordination & Reporting ● Coordinate with property and operations teams to confirm availability and bookings.

● Maintain and update the CRM with lead status, follow-ups, and closure reports.

● Support the marketing team with guest insights and promotional feedback.

Business Development ● Identify new sales opportunities and contribute ideas to improve conversions.

● Stay updated on market trends, competitor offerings, and travel behavior patterns.

Qualifications & Skills ● Graduate in any discipline (Hotel Management or Business preferred).

● Strong verbal and written communication skills.

● Proficiency in MS Office and CRM tools.

● Customer-focused, persuasive, and result-oriented.

● Passion for travel, hospitality, and guest experiences. Why Join Moustache?

● Be part of a vibrant, fast-growing hospitality brand loved by travelers across India.

● Opportunity to interact with a diverse customer base.

● Fast-paced, learning-driven work culture with growth potential.

● Young, creative, and supportive team environment.